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Gain full visibility across integrations and troubleshoot faster
IntegrationPulse closes that gap. You know in seconds, any day you check.
Today, requesting a new integration means a call to your rep and a support ticket that can take three to four days. A self-service form is on the way.
The outcome: a three to four day wait shrinks to same day for well-defined requests.
A short video tour.
Without opening a ticket.
Not around when you hope it does.
By whoever noticed, not by whoever escalates.
We would rather tell you exactly where the product is than let you discover it on your own. Here is what IntegrationPulse does now, and what the next phase adds.
Everything you need to confirm what was sent, catch what was not, and control when files run.
Shaped directly by beta feedback from clients using the product now.
I really like being able to see what integrations are available and check the status of each one, or if there are any issues, all in one place.
Know in seconds, any day you check.
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Today, IntegrationPulse gives you full visibility to verify and confirm. You will know exactly what was sent and what was not, with enough error detail to act on. The ability to reject a bad file or resend a corrected one yourself is coming in Phase 2, and beta feedback from clients is shaping how it works.
You are not adding work, you are replacing a blind spot with a five-second glance. The statistic cards at the top tell you in seconds whether anything needs attention. Most weeks there is nothing to do here at all, and the weeks there is something, you find it before an employee does.
Any file-based integration you have enabled shows up here: 401(k), HSA, health benefits, time punches, background checks, and other vendor connections. It covers both data going out to a vendor and data coming back in. You can see the full set of connections on our integrations page.
Today it can take three to four days through the standard support ticket process. A self-service request form is rolling out that lets you describe what you want connected, including vendor, deduction codes, and contact, and creates a routed ticket instantly. For well-defined requests, that turns a multi-day wait into something that starts moving the same day.
IntegrationPulse is included for every AllianceHCM client at no additional cost. Access is view only and scoped to your own data, so admins see the integrations and runs that belong to your organization and nothing else.
Until now, integration visibility has been a support-team tool. AllianceHCM is the first HCM provider to put this level of visibility directly in clients' hands as self-service. Instead of opening a ticket and waiting for someone to go look, your team answers the question themselves, in seconds, with the same detail support would have used.