The AllianceHCM way

For over 30 years, AllianceHCM has worked with the unique needs of our clients to ensure we provide the highest quality solution and service.

Our story

Inspired by the American dream of business ownership (and also the need to eat!), Randy and Terri Norwood set up a dot-matrix printer on a folding table in their Houston living room and declared Alliance Payroll Services open for business in September 1989. Trying to never lose sight of the fact that business should always be fun, Randy incessantly knocked on doors of businesses while Terri keyed, processed and delivered whatever payrolls Randy sold. Fast forward over three decades and, thanks to our hard working team of “Warriors”, AllianceHCM has grown into one of the largest privately-held human capital management (HCM) software providers in the nation.

Alliance Payroll Services, LLC

But many things have not changed. Our superior payroll solution is run by Alliance Payroll Services. We still try to under-promise and over-deliver our products and services, not the other way around. We keep our pricing transparent and simple. We refer to our clients around the nation as our partners and friends. And we will always believe business should be fun! 

Our commitment

Since day one, AllianceHCM has always been about service, and we are committed to the continual development of our unparalleled single database solution. At AllianceHCM, we listen to what our users want from our complete workforce management solution. In fact, we see hundreds of user requests posted to our client ideas board each year, which we then use to update our system.

When you choose AllianceHCM as your trusted Human Capital Management (HCM) solution provider, you are assigned to a committed service representative available via phone or email. If you’re tired of dealing with automated attendants and voicemails that lead nowhere, we are definitely the right company for you. In an industry that too often over promises and under delivers, we are the true HCM partnership you’ve been looking for.

Who we serve​

Partnerships

Our leadership

Don't just take our word for it.
Check out what our customers have to say!

A great example of the level of service is while processing a recent payroll; we had an employee whose manager forgot to add retro pay hours. My support contact recalled the payroll and imputed the corrections, and resubmit it without skipping a beat.
Heather Botto, Urgent Health Solutions PA
My practice revolves around providing sound financial decisions that come from sound financial data. In any business, your human capital is the most expensive factor in that data. And AllianceHCM does a good job of helping me manage that function no matter how large or small of an operation I am advising. Having their partnership gives me another way to provide great service.
Dwayne Anderson, President, Carefree Financial Management
Alliance talks about being without limits, and that is definitely the case here. Keystone is no longer limited by having no payroll expertise in house. The guidance and service we get from Alliance gives us more confidence, more abilities and more time to focus on selling and taking care of our clients.
Christian Kopp, Outsourced Risk Manager, Keystone Insurance & Bonds
AllianceHCM is the perfect fit for us. They know our industry and they’re price competitive. But even more important is their service. They are always ready to help me with anything. They bring expertise that I need without me giving up control, which really helps me do my job. It’s a great partnership.
Tammy Garza, Controller, Avalanche Food Group
AllianceHCM provides the means in a couple of minutes what used to take 20-30 minutes.
Justin Smith, Chief Operating Officer, Aspire2B Hospitality Group​
You guys certainly run the best dang payroll company we’ve ever encountered!
Darren Malhame, Northstar Restaurants
You guys are the best payroll company I have worked with (I work at a CPA firm). Always helpful and always quick to respond.
Colonial Oaks Senior Living Employer LLC
I’ve referred every franchisee I know. All have switched to AllianceHCM.
Lynn Keller, HPV Staff LLC
Switched from ADP and couldn’t be happier!
Brandon Bean, WT Friendly RV LP
We are very pleased with our decision to switch to AllianceHCM. I would recommend AllianceHCM to anyone who required payroll related services. My job is so much easier knowing AllianceHCM is on the job.
Doug Whiddon, Mod Mafia LLC
I’ve always gotten excellent service and expertise from you guys.
Janet Sopronyi, Covert Management
I chose to partner with AllianceHCM over 30 years ago, and it has been one of the most vital partnerships that I have made. They have decades of experience and industry knowledge when working with McDonald’s, serving thousands of them nationwide. As I’ve grown and added locations and employees, the Alliance platform has grown with me to meet my business needs. They’ve even created interfaces with QSRsoft and ISP, which means I don’t have to manually key information. I can manage everything from payroll, tax credits, automated ACA tracking, and onboarding all in one platform.
Gary Bolen, McDonalds
We partnered with AllianceHCM in 2016, and we continue to partner with them because of their prompt and knowledgeable customer service. Alliance helps us manage our employees with an easy-to-use digital onboarding tool, ACA reporting, tax credit management, and payroll, all on a single platform. If I ever have a question, I can always speak to my dedicated customer service representative; whether it’s a question on custom reporting or if I need help with digital onboarding, I can always get the questions answered promptly and confidently.
Shandala T., PapaJohns
As a leader in the organization, AllianceHCM is a great product for managers. It allows them to quickly onboard people – and in a restaurant, it’s one of the toughest things we do. AllianceHCM is a vendor that allows you to take 3 or 4 different vendors or pieces’ you would normally go to as a manager in a restaurant, and it puts it all together for you.
Justin Smith, Aspire2B Hospitality
Without AllianceHCM, we definitely wouldn’t have been able to open on time‚ maybe not at all. Their onboarding solution and its customizable features helped us implement the training programs necessary to get everyone trained on COVID regulations quickly, and because we could automate certain tasks, we had a lot more time to focus on the most important lessons.
Camp Ozark
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Development of our own HCM software
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Test drive our powerful Human Capital Management solution!

Take AllianceHCM payroll and tax solutions for a spin today and see for yourself why our clients are so satisfied with our human resources solutions and service.

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