Alliance Human Capital Management Solutions
Effortlessly manage your workforce’s payroll, HR, benefits, onboarding, off-boarding, and everything in between and more, in one place, using the latest proprietary HR Tech software, backed by the most personalized customer service in the industry.
Human Capital Management Software with one platform, one login, one database
Unlike single sign-on systems, the Alliance Human Capital Management Suite stores all employee information in one secure database so you can make updates in real-time across any active services, as well as eliminate errors that occur when entering or importing data from several different systems.
With AllianceHCM, you’ll never have to switch platforms, login to multiple systems, re-key information or open numerous spreadsheets. Our complete Human Capital Management solution simplifies your everyday work processes and gives you time back each day to focus on more important things.
AllianceHCM is SOC certified.
The SOC Type II audit is just one of many important investments AllianceHCM makes regularly to manage our customer data securely.
Turn chaos into clarity
The Alliance Human Capital Management Suite modernizes and simplifies every aspect of employee management — from recruiting, onboarding and training personnel to the way you pay them, retain them and engage them — in order to help easily build and maintain a strong company culture.
At AllianceHCM, we work directly with our clients to make their experience smooth and simple from start to finish. Our knowledgeable team of experts operates as an extension of your business by integrating the best tools, processes, and support into one simple yet powerful Human Capital Management solution.
Your voice is our victory
Take AllianceHCM payroll and tax solutions for a spin today and see for yourself why our clients are so satisfied.We understand that the AllianceHCM user experience is best defined by our clients, not a team of programmers. As a client of AllianceHCM, you become an important part of our development team.
Since 2008, over 95% of all system updates have originated from suggestions made by our clients. We’ve even created an Ideas Community that allows each of our users to have a voice in how our system operates, what services are offered, and all feature updates. Come join the AllianceHCM partnership, where your ideas are heard and your problems are solved.
Average customer service representative experience
Customer retention rate
Development of our own HCM software
Customer feature requests and enhancements
Never just a number
If you’re tired of endless automated attendants, voicemails, and computer-generated responses, we are definitely the right company for you! Our team of professionals work tirelessly to deliver the most personal service in the industry. The average AllianceHCM team member has been a part of our work family for over 9 years so, when you make a call to AllianceHCM, our team has the experience to answer. Please pick up the phone and dial (800) 789-7655 to request a meeting with one of our dedicated specialists.
Don't just take our word for it. Check out what our customers have to say!
I am a huge fan of AllianceHCM Payroll. I only use AllPay as a platform, but hands down, it is the best.
I pretty much use every aspect of the AllPay platform. It’s easy to navigate. Customer service is second to none.
From the minute somebody answers the phone, which from what I’ve been told from other people using different platforms, that’s not always the case. You know, even the friendly voice on the other end that answers, right down to whatever department you need, getting somebody to help you in that department, it’s always a success story. I have never had anybody at AllianceHCM that has not been able to help me.
Trish Y., Payroll Manager, Higginbotham
Since switching, I’ve found our operations, HR, and payroll to be more streamlined. Processing payroll is way more straightforward. With our past provider, the process required a lot more manual touch. The AllianceHCM system has been even more user-friendly, and with everything being on the same platform, there is almost no manual impute needed. When we needed to add additional services, everyone on the Alliance team was hands-on and worked hard to set it all up. The applicant tracking system and the digital onboarding are so much smoother than our past provider. In our past HR platform, the applicant system was a 3rd party solution bolted on so you could log in, but it would transfer to the 3rd party site out of the HR and payroll platform. With Alliance, I can manage it all from one system. I can easily toggle between the modules all in one system.
Heather B., Urgent Health Solutions PA
In more than 25 years of payroll, I have never experienced the level of service that AllianceHCM has provided.
David J., COO, Apara AutismCenters
Scheduling, shift changes, and time off requests are so much easier to manage now. Having a live schedule at their fingertips is an invaluable tool for our managers. The painful days of Excel spreadsheets are in the past now that we are using MakeShift.
Vince S., GM and Retail Director, Fuel City
Onboarding has been wonderful right out of the gate. I was told from the get go “AllPay will be your best friend” and they were right! I love the AllPay platform and the AllianceHCM service team has never let me down. They really do go above and beyond for us.
Trish Y., Payroll Manager, Higginbotham
We partnered with AllianceHCM in 2016, and we continue to partner with them because of their prompt and knowledgeable customer service. AllianceHCM helps us manage our employees with an easy-to-use digital onboarding tool, ACA reporting, tax credit management, and payroll, all on a single platform. If I ever have a question, I can always speak to my dedicated customer service representative; whether it’s a question on custom reporting or if I need help with digital onboarding, I can always get the questions answered promptly and confidently. I appreciate how AllianceHCM approached our partnership from day one. They never pushed products on us that we didn’t need. The Team at AllianceHCM listened to what we needed and delivered on a platform that is specific to our needs.
Shandala T., Payroll Director, Ozark Pizza Company LLC
As a payroll manager at Higginbotham, I’m able to do what I need to do, get into AllPay, get it done and make my clients happy.
I really am probably the biggest fan of AllianceHCM Payroll. I just really enjoy working on the platform. I’ve developed relationships with the AllianceHCM team and they honestly make me feel like when I call, they’re here to help me and they’ll stay on the phone with me until what I need is completed. That’s huge! AllianceHCM makes me look good. Because I’m able to do my job efficiently.
Trish Y., Payroll Manager, Higginbotham
AllianceHCM has been a great partner to my business with services that go beyond basic payroll processing. As a technology-forward company, they have been instrumental in my business’s response not only to COVID-19 but also to ACA and other HR processes. Their fast-reacting customer help desk has continually provided accurate assistance and answers. AllianceHCM is a truly valuable resource to my organization.
Dominic Flis, Burger King
Listening to my teammates that are dealing with the ADP, Paylocity, Paycor etc. hands down, they do not offer the same level of customer service. It doesn’t even compare. They call needing help, hoping someone will pick up the phone and be able to help them. And from what I hear, they tell me they sit there on hold for a long time, over an hour! and when it looks like someone finally is answering the phone, the line gets disconnected! We’ve never had that happen at AllianceHCM.
Trish Y., Payroll Manager, Higginbotham
I have great communication with everyone I’ve worked with at AllianceHCM. Very Satisfied!
Debra G, Trinity Bay Conservation District
So glad we made the switch to AllianceHCM a few years back. You all are fantastic. Hands down the best HR/Payroll provider we’ve ever used…..and we’ve used quite a few! We see it far too often these days – size and sophistication are oftentimes provided/achieved to the detriment of customer care and support. AllianceHCM is one of the rare few that have mastered an uncompromising business strategy. It’s refreshing to work with a company that not only meets our expectations, but exceeds them on a regular basis!
Greg H., restaurant industry
Service, service, service. Our former payroll company didn’t put the effort into training us. AllianceHCM took the time to show us how to use the system, and is here for us if we have a question.
Controller,
Vanco
Having all of the functionality in one place gives me on-the-spot insights into our workforce and minimizes compliance risk by providing real-time and accurate data. I’m also saving valuable time because of the platform’s ease of use and functionality.
Ryan G., SitePro Inc
AllianceHCM’s customer service is 10-times better than what I have experienced in the past. I can always reach my account manager and get critical questions answered. It is great knowing that if I need help making a custom report, I can call in and promptly have a report built. With the single database, I can quickly move between recruiting, digital onboarding, HRIS, ACA, and payroll, all in one place.
Ryan G., SitePro Inc
If I had to choose the best thing about working with Alliance, I would say it is communication. The software is terrific, but the biggest thing that sets Alliance apart from others is that they have someone who knows their stuff. It’s not just “let me help you solve your problem.” but also “let me help you solve your problem AND recommend an easier process.” If I had known it would be this easy to convert to a different HR and payroll partner, I would’ve switched sooner. I would tell someone who was considering Alliance that they shouldn’t hesitate; they’ll support you every step of the way. I would highly recommend their services for any HR and payroll needs.
Heather B., Urgent Health Solutions PA
Their team is highly communicative, and they back their communication with a wealth of knowledge, making my job easier. Every time I speak with someone, they have the answer, and if they don’t know off the top of their head, they find out and give the solution within the hour.
A great example of the level of service is while processing a recent payroll; we had an employee whose manager forgot to add retro pay hours. My support contact recalled the payroll and imputed the corrections, and resubmit it without skipping a beat.
Heather B., Urgent Health Solutions PA
We transitioned to AllianceHCM in 2021, and I’ve found the result of switching to be a breath of fresh air. The transition was smooth, and their team helped every step of the way. Anytime my team had a question or concern about any of the processes or software, AllianceHCM’s team is accessible and able to provide the answers we need.
Heather B., Urgent Health Solutions PA
I had reservations about changing platforms because I’ve had bad experiences with HR and payroll conversions. At one point, we had to convert our org from one user ID to another in our old platform, and it caused a lot of disruptions. That disruptive experience created extra work for the team and me. The last straw was when we experienced tax issues with employees’ pay statements. I lost confidence that the payroll and HR vendor would provide the best experience for our employees.
Heather B., Urgent Health Solutions PA
In the past, I worked with a payroll and HR provider that did not customize their product offering, which led to high admin costs for products we weren’t even using. Their standardized bundles did not cater to our unique day-to-day operations, and I found myself spending a lot of time making the platform work for our business. When I did reach out to the call center for help, I always had a hard time getting a hold of them, and I ended up waiting for my service ticket resolution. In the end, we could never align with the customer call center on getting the data we needed to manage our daily needs.
Michael D., Texas Land Title Association
Alliance HCM’s white glove service combined with an all-in-one payroll, HRIS, timekeeping system has made our day to day operations seamless and more efficient. The system is intuitive and user-friendly. With their digital onboarding solution, we are able to give our new hires one of the smoothest onboarding experiences I’ve seen. Also, the convenient timekeeping tool has changed my life by saving me time and effort. The best part is when I do need help, I can simply call into the helpdesk and I always get a live representative who quickly answers all my questions.
Eddie Deen & Co Inc.
We task our managers all the time to‚ go get talent, and they would have to log in to Indeed, they had to log in to Glassdoor, they had to log in to a payroll system and then execute payroll on Monday – and one of the reasons we switched/went to Alliance is we could do all of that in one. Managers can log into one place, they can review their applicants, they can see where applications are coming from within the very popular applicant portals, they can onboard them, and then they can get them paid. And that’s something that’s very attractive to a restaurant manager who has a lot to do in their day. So, Alliance provided a means in a couple of minutes to do what used to take 20 or 30 minutes per team member to get them on our team.
Justin Smith, Aspire2B Hospitality
We needed an HCM partner to provide a payroll and HR platform explicitly customized for our unique business needs supported by a service team that knew our business. Since being with AllianceHCM, we have set up a system that works with our daily HR and payroll operations. The platform is very user-friendly, and making custom reports for the specific data I need is straightforward and accessible. If we ever need help and assistance, we can always get our dedicated representative on the line, and they have always been able to walk us through the process.
Michael De La Rosa, Texas Land Title Association
I’ve found other HCM systems hard to navigate, not intuitive, and the cookie-cutter reporting styles lacking. When I reached out to customer support for help, I found it to be slow and unresponsive. AllianceHCM stands out in comparison. Their customer service and software functionality have helped me address HR and business needs quickly and accurately.
Ryan Garner, SitePro Inc
We elected to switch payroll vendors after our previous vendor exhibited a significant decline in customer service. There were quite a few problems with the past provider, but our main concern was the lack of communication from the customer service. With every software, I expect there to be a few issues – I’m pretty tech-savvy, so I can usually resolve them myself, but it got to the point with the past provider that their team was non-communicative. I would wait on hold for 4 1/2 hours, send multiple emails, and submit various tickets, just trying to get someone to listen to my questions, let alone resolve them. I could never get someone on the phone. If I did, you could tell the rep was using a scripted answer which didn’t help with my unique needs. When we escalated these service issues, the call center managers just gave us a lot of excuses. The first few issues were affecting me, and I was able to handle them, but then it started to affect the employees, and that’s where I draw the line.
Heather Botto, Urgent Health Solutions PA
Since working with Alliance HCM, I have peace of mind that we’re not missing anything when it comes to managing our team. We have an easy to use, all-in-one, process that lets us efficiently recruit, onboard, and process payroll. In addition, I have a dedicated customer success partner who knows our business and works with us to resolve any questions, fast. We have been able to process payroll quickly and we never have to wonder if there was a mistake on someone’s paycheck.
Jamie Blackwell, Urban Air East Norriton
We have been using AllianceHCM for more than 13 years, and as we have grown, they have always been there to provide the technology and service to support our needs. That have our recommendation and we look forward to working with them in the many years ahead.
Eddie Deen & Co., Inc
Without AllianceHCM, we definitely wouldn’t have been able to open on time‚ maybe not at all. Their onboarding solution and its customizable features helped us implement the training programs necessary to get everyone trained on COVID regulations quickly, and because we could automate certain tasks, we had a lot more time to focus on the most important lessons.
Camp Ozark
As a leader in the organization, AllianceHCM is a great product for managers. It allows them to quickly onboard people – and in a restaurant, it’s one of the toughest things we do. AllianceHCM is a vendor that allows you to take 3 or 4 different vendors or pieces’ you would normally go to as a manager in a restaurant, and it puts it all together for you.
Justin Smith, Aspire2B Hospitality
We partnered with AllianceHCM in 2016, and we continue to partner with them because of their prompt and knowledgeable customer service. Alliance helps us manage our employees with an easy-to-use digital onboarding tool, ACA reporting, tax credit management, and payroll, all on a single platform. If I ever have a question, I can always speak to my dedicated customer service representative; whether it’s a question on custom reporting or if I need help with digital onboarding, I can always get the questions answered promptly and confidently.
Shandala T., PapaJohns
I chose to partner with AllianceHCM over 30 years ago, and it has been one of the most vital partnerships that I have made. They have decades of experience and industry knowledge when working with McDonald’s, serving thousands of them nationwide. As I’ve grown and added locations and employees, the Alliance platform has grown with me to meet my business needs. They’ve even created interfaces with QSRsoft and ISP, which means I don’t have to manually key information. I can manage everything from payroll, tax credits, automated ACA tracking, and onboarding all in one platform.
Gary Bolen, McDonalds
I’ve always gotten excellent service and expertise from you guys.
Janet Sopronyi, Covert Management
We are very pleased with our decision to switch to AllianceHCM. I would recommend AllianceHCM to anyone who required payroll related services. My job is so much easier knowing AllianceHCM is on the job.
Doug Whiddon, Mod Mafia LLC
Switched from ADP and couldn’t be happier!
Brandon Bean, WT Friendly RV LP
I’ve referred every franchisee I know. All have switched to AllianceHCM.
Lynn Keller, HPV Staff LLC
You guys are the best payroll company I have worked with (I work at a CPA firm). Always helpful and always quick to respond.
Colonial Oaks Senior Living Employer LLC
You guys certainly run the best dang payroll company we’ve ever encountered!
Darren Malhame, Northstar Restaurants
AllianceHCM provides the means in a couple of minutes what used to take 20-30 minutes.
Justin Smith, Chief Operating Officer, Aspire2B Hospitality Group
AllianceHCM is the perfect fit for us. They know our industry and they’re price competitive. But even more important is their service. They are always ready to help me with anything. They bring expertise that I need without me giving up control, which really helps me do my job. It’s a great partnership.
Tammy Garza, Controller, Avalanche Food Group
Alliance talks about being without limits, and that is definitely the case here. Keystone is no longer limited by having no payroll expertise in house. The guidance and service we get from Alliance gives us more confidence, more abilities and more time to focus on selling and taking care of our clients.
Christian Kopp, Outsourced Risk Manager, Keystone Insurance & Bonds
My practice revolves around providing sound financial decisions that come from sound financial data. In any business, your human capital is the most expensive factor in that data. And AllianceHCM does a good job of helping me manage that function no matter how large or small of an operation I am advising. Having their partnership gives me another way to provide great service.
Dwayne Anderson, President, Carefree Financial Management
A great example of the level of service is while processing a recent payroll; we had an employee whose manager forgot to add retro pay hours. My support contact recalled the payroll and imputed the corrections, and resubmit it without skipping a beat.
Heather Botto, Urgent Health Solutions PA
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Successful businesses like yours trust Alliance Human Capital Management
★★★★★
Josh Bohls Read More
I would give 10 stars if google allowed. I don't know why any business owner would hassle with doing their own payroll. The tax filings and support is worth its weight in gold.
★★★★★
Enedelia Acevedo Read More
Love that I get to talk to a person and not just emails back and forth
★★★★★
Sue Salazar Read More
Always receive professional, kind service. My account reps are very quick to resolve any issues.
★★★★★
DJ Holding Read More
Alliance is the best payroll company in my 40 year accounting career I've ever worked with. They are quick to respond and always pleasant.
★★★★★
Rebecca Thompson Read More
I get weekly phone calls from payroll competitors trying to get me to change. I do not have to think twice. Alliance Human Capital Management is all I need.
★★★★★
Sharon Backer Read More
got though the ppp loan forgiveness process almost exclusively with the use of the reports that alliance offered
★★★★★
Chad Gregg Read More
Excellent customer service!!!
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Human Capital Management Platform Tools
1
Talent Acquisition
Attract and retain the best candidates with improved employee experiences
Recruit the best employees and build your dream team with AllianceHCM Talent Acquisition
- Simplify your hiring process and deploy our paperless Applicant Tracking System (ATS). Ensure you hire the best candidates for your business(es) every time.
- Take your business(es) to a new level of paperless efficiency with AllianceHCM's paperless employee onboarding solution.
- Hire individuals from eligible target groups and earn a tax credit of between $1,200 and $9,600 per eligible employee.
- Confirm your employees are eligible to work in the US with AllianceHCM's e-verify integration.
Experience Matters!
Join the 1 million+ new hires AllianceHCM has already onboarded and take control of your workforce management.
2
Payroll & Tax
Streamline payroll processing with HCM software
Multiple EIN companies especially appreciate how AllianceHCM streamlines payroll processing across brands, locations and EINs.
- Import payroll data from virtually any Point of Sales (POS) or third party application.
- Never worry about a payroll tax penalty again! AllianceHCM will handle all tax deposits automatically and guarantee they are correct or we will pay the penalties and interest.
- Choose from a variety of flexible and convenient pay options. AllianceHCM's Employee Self-Service mobile app (MyPay) helps keep employees happy and keep retention high.
- Offer early access to earned wages to your employees with AllianceHCM's on demand payments.
- Stay in compliance in regards to wage garnishments and complex legal requirements with AllianceHCM.
- Automate and simplify expense management and reimbursements with AllianceHCM's expense management solution.
Streamline your payroll processing today!
3
Human Resource Services
Collaborate and manage HR functions in real time
Empower your employees with AllianceHCM's easy-to-use mobile app and online self-service portal
- Effectively train employees on new skills, policies, and products with AllianceHCM Learning Management System (LMS).
- Keep your employees safe and your business(es) open with AllianceHCM's COVID tracker.
- Track employee performance with AllianceHCM's performance management solution.
- Retain your top talent by implementing several employee engagement tools like instant messaging and employee engagement surveys.
- Digitally and securely store all your employees data in AllianceHCM's single solution database.
Get complete HR support 24/7 and streamline HR processes with AllianceHCM HR software
4
Benefits
Easily plan and administer benefits
AllianceHCM's benefits administration suite is conveniently in a single database. This means any changes to benefits (medical, 401K, dental, etc…) are automatically updated to the associated payroll deduction and/or earning codes. No more missed updates or manual keying!
- Keep your employees safe and your business(es) open with AllianceHCM's COVID tracker.
- Easily manage all aspects of the Affordable Care Act (ACA) with AllianceHCM.
- Leverage Carrier Connect to cut down the time, cost, and complexity of communications. Securely send your employee benefits enrollment data to insurance carriers and other benefits providers.
- Reduce non-compliance and liability risks with AllianceHCM benefits reconciliation: Our fully automated solution matches carrier invoices against employee premiums and enrollment data. This checks for billing discrepancies and uncover hidden premium leakage.
- Choose when your self-insured benefits bills are automatically generated, and in which format.
- Rest easy knowing that you’ve got the right set of employees and dependents covered with AllianceHCM's dependent eligibility audit.
- Securely deliver the necessary 401(K), 403(B), 529 contributions directly to your retirement plan provider.
AllianceHCM has you covered as you achieve your business goals!
5
Time Management
Increase efficiency and profitability
Easily map Point of Sale (POS) time files with AllianceHCM.
- Create custom POS imports that allow your payroll team to do multiple imports. Process payroll more efficiently than doing one file per pay period.
- Automate absence management, time-tracking, and accruals.
- Automatically fill open shifts to maximize productivity and minimize compliance risk.
Make intelligent staffing decisions on the fly with the right HCM system by your side
6
Integrations
Integrate with the latest reporting and analytics technologies
We've done all the integration work, so you can focus on other operations to grow your business.
- You can find our complete API library online.
- 401(K) integrations: Securely deliver necessary payroll data to those who need it. This includes contributions, deductions, employee demographics, and salary-related information. All sent directly to your retirement plan provider no matter the complexity of your organization and requirements.
- POS integrations: Easily map POS files to our system with a fraction of the work. We can even create custom POS imports that allow your payroll team to do multiple imports.
- Compliance integrations: streamline the entire ACA compliance process.
- Benefits integrations: Simplify benefits management for your company and make managing benefits easier. Auto-transmit an employee demographics file, as well as automatically trigger the benefits enrollment process.
Test drive our powerful Human Capital Management solution!
Take AllianceHCM payroll and tax solutions for a spin today and see for yourself why our clients are so satisfied with our human resources solutions and service.
