2026 QSR Survey Insights Report

What makes QSR employees stay, and what pushes them to leave?

The 2026 QSR Employee Experience Survey reveals what 1,000 former QSR employees had to say about their experiences with hiring, onboarding, scheduling, communication, payroll, and the workplace factors that influenced their decision to leave.

What’s inside:

  • Insights into where the QSR employee experience starts to break down, from hiring and onboarding to day-to-day work
  • Data on the workplace challenges and frustrations that can contribute to employee turnover
  • A closer look at how scheduling, communication, payroll, and management practices shape the employee experience
  • Actionable insights QSR operators can use to identify opportunities to improve workforce processes and employee retention

Built from feedback from 1,000 former QSR employees, the 2026 QSR Employee Experience Survey gives operators a clearer view of the workforce experience from the employee perspective.

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