The Challenge
Before switching to AllianceHCM, Rocket Enterprises’ payroll process was a three-day grind every cycle. Tiffany Osterhous, HR Representative, had to manually key every employee’s hours and pay, leaving room for errors and lost time.
Managing 401(k) administration only added to the burden. Tiffany, new to retirement plan compliance, was left to navigate complex 5500 filings and manual data pulls on her own. “With our prior payroll provider, we had to hand-key all the numbers and hours for every employee. It was frustrating, time-consuming, and incredibly inefficient.”
The Solution
Rocket Enterprises implemented AllianceHCM, bringing payroll, HR, Tapcheck for earned wage access, and Human Interest for 401(k) administration into one seamless platform. Despite going live during a hurricane that left several locations without power, the transition was smooth and payroll was delivered on time.
“We did our first payroll the same week a hurricane hit. The team stayed with me late into the night to make sure everything ran on time. Their dedication was unmatched.”
With the new platform, Tiffany finally had real-time control over her processes. “I can update roles, edit pay rates, and import payroll on my own. I don’t have to wait on anyone else—it gives me full flexibility.”
The Results
Saved Two Full Days on Every Payroll Cycle
Before AllianceHCM, payroll took three days. Now, Tiffany completes it in just one day. “I format my files, import them, and I’m done. It’s hours instead of days.”
401(k) Administration: From Overwhelming to Effortless
Previously, Tiffany was left to navigate retirement plan requirements—including complex 5500 filings—with no guidance. “I didn’t know about the forms or requirements, and our prior provider didn’t help. We’re still cleaning up old issues from 2022.”
With Human Interest’s integration, all 401(k) data flows seamlessly from AllianceHCM. “The integration was absolutely seamless. Human Interest pulls everything directly—I don’t have to touch it. It’s completely hands-off and saves me hours every month.”
Role-Based Permissions That Prevent Issues
“The ability to assign and adjust roles instantly has been a game changer. I can control exactly who sees what and stop any access issues immediately.”
Easy Employee Adoption
“Even employees who call themselves ‘not tech-savvy’ have no trouble with the MyPay app. If they can use Facebook, they can use this.”
Consistent Support That Lasts Beyond Implementation
“We always have someone to reach out to. Even after go-live, we’re supported every step of the way.”
Why Rocket Enterprises Recommends AllianceHCM
“AllianceHCM gives you control, saves you time, and comes with a team that truly cares about your success. If you want to simplify payroll and benefits and eliminate manual headaches, this is the solution.”
